A television reporter who injured her ankle on holiday in Thailand has lambasted Jetstar for refusing to upgrade her to business class and making her pay for a pillow to elevate her leg. WIN network reporter Jodi Lee posted a withering indictment of the airline on Facebook, after staff failed to accommodate her requests to ease the pain of her snapped Achilles tendon. "@JetstarAustralia I am appalled at your blatant disregard for customer service," Ms Lee wrote on the airline's Facebook page, accompanied by a photo of her bandaged leg. "[S]taff over the phone, at the...
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